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Privacy Policy
Monument Bank stands committed to quality banking products and service. Protecting the privacy and confidentiality of your personal information is very important to us. We value your business and the trust you put in Monument Bank. We would like you to do business with us confidently and know that we are committed to protecting the privacy and security of your personal information whether you are a current or former customer.
In order to offer you the financial products and services you seek to obtain, we collect, maintain and use information about you. We use this information to protect and administer records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and service.
At Monument Bank we strictly limit the use of your financial information to that which is necessary to administer our business, provide customer service, and offer new products, but only as permitted or required by law. We use this information to service your accounts and to provide you with financial products of interest. We may share information that we collect with other companies or service providers to provide services on our behalf, as permitted by law. We may, for example, disclose nonpublic personal information about you to others for purposes of servicing your account with us, processing transactions that you request or authorize, or running credit or other verification checks. These businesses agree to comply with our confidentiality requirements and must abide by all applicable laws. Monument Bank does not nor plans to share your personal information with any third parties other than those who assist us in providing our products and services to you. Should our policy change we will give you the opportunity to prevent any disclosure or to “opt-out”.
Currently, our website does not collect any personal information from customers or visitors to the site. At your discretion however, you may email us for product or service information. As email is not typically secure, we recommend that you do not include any nonpublic information in an email to us. We will only send email to you if you have given us permission to do so and it will not contain nonpublic information about you. If you bank online with us, we use the information you supply only to enable us and our third party vendor to provide the transactions you request.
We restrict the access to your personal and account information to employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to safeguard your nonpublic personal information.
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies promptly. If you think we have reported inaccurate information about your account(s) to a consumer reporting agency, let us know in writing at the address below. Please provide your name, address, telephone number, and the information you think is wrong.
If you have questions about our Privacy Policy or these privacy principles please contact us.
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